KashLink
A digital escrow platform designed to make online transactions more trustworthy — money is held safely until both buyer and seller are satisfied.
Client
KashLink Technologies
Timeline
3 months concept to launch
Role
Product Strategy, UX/UI Design, Full-Stack Engineering
Status
Live in production
Held in escrow
KES 840,000+
Production interface preview · KashLink telemetry and system state machine
From problem to production.
What was difficult or broken
In emerging and digital-first markets, online commerce across independent social and web channels is crippled by counterparty distrust. Buyers fear non-delivery; sellers fear chargebacks or non-payment.
What Avox built
A multi-stage digital escrow platform with automated payment webhooks, timed release windows, real-time status notifications, and an intuitive dispute mediation dashboard.
Key decisions & strategy
We audited the complete lifecycle of peer-to-peer exchanges to eliminate ambiguity. Every milestone was codified into clear verification steps before funds could move.
What changed for the business
Zero fraudulent chargebacks on secured transactions, instantaneous payout dispatch on buyer confirmation, and a foundation of trust for digital commerce.
How it was engineered
Built with strict TypeScript schemas, state-machine event sourcing, resilient webhook retries, and bank-grade encryption to guarantee ledger consistency.
3 mo
concept to production launch
100%
automated disbursement accuracy
0
fraudulent chargebacks on secured trades
< 2 hrs
average dispute mediation time
System telemetry & execution workflow
Avox took an extremely complex regulatory and financial escrow model and turned it into an experience any user can understand in seconds.
Sakah
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